Privacy Policy

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CandleLens Privacy Policy🛡️ Your Privacy MattersWe are committed to protecting your privacy and being transparent about how we collect, use, and protect your information.1. Information We CollectWe collect the following types of information:

• Account Information: Email address, account preferences
• Chart Images: Temporarily processed for AI analysis
• Usage Data: App interactions, feature usage
• Device Information: Device type, operating system

2. How We Use Your InformationWe use your information to:

• Provide chart analysis services
• Process subscription payments
• Improve our AI analysis capabilities
• Send important service updates
• Provide customer support

3. Chart Image ProcessingWhen you upload chart images for analysis:

• Images are temporarily processed by our AI system
• Images are not permanently stored on our servers
• Analysis results are stored locally on your device
• We do not share your chart images with third parties

4. Payment Processing (RevenueCat & Apple)We use RevenueCat and Apple's App Store for subscription management:

• All payments are processed securely by Apple's App Store
• We never see or store your credit card information
• Subscription management is handled by RevenueCat
• RevenueCat handles subscription analytics and customer management
• RevenueCat may collect data according to their privacy policy
• View RevenueCat's Privacy Policy: https://www.revenuecat.com/privacy

5. AI Analysis (OpenAI)We use OpenAI's API for chart analysis:

• Your chart images are sent to OpenAI's API for analysis
• Images are processed and immediately deleted by OpenAI
• No personal information is shared with OpenAI
• Analysis results are returned to your device only
• OpenAI may use data according to their privacy policy
• View OpenAI's Privacy Policy: https://openai.com/privacy

6. Data SecurityWe implement strong security measures:

• All data is encrypted in transit and at rest
• Secure authentication and authorization
• Regular security audits and updates
• Limited access to personal information

7. Data Storage & RetentionWe retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You can request deletion of your account and data at any time.8. Your RightsYou have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Opt out of marketing communications
• Export your data

9. Third-Party ServicesWe use these trusted third-party services:

• RevenueCat: Subscription management and analytics
• Apple App Store: Payment processing and subscription billing
• OpenAI: AI-powered chart analysis
• Supabase: Secure data storage and authentication
• Expo: App development platform

Each service has its own privacy policy and security measures.10. Children's PrivacyCandleLens is not intended for children under 13. We do not knowingly collect personal information from children under 13.11. International UsersIf you are located outside the United States, please note that your information may be transferred to and processed in the United States.12. Changes to This PolicyWe may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or email.13. Contact UsIf you have any questions about this Privacy Policy, please contact us:

• Email: privacy@candlelens.com
• Website: https://candlelens.com

Last updated: September 24, 2025